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Privacy Policy

 

Introduction

All of our hearts skip a beat when we hear the word ''Jewelry’’. However in today’s era of online fraud and malpractices, many of you might be skeptical about your data privacy. We are committed to ensuring our customers' privacy. Our privacy standards are very stringent, and you can be rest assured that your personal information is in safe hands.

Privacy Policy

For the purpose of the applicable data protection legislation, the data controller is JB Fine Jewelers of 3 Sugar Creek Center Blvd, # 100, Sugar Land, TX 77478.

When you use this website JBFineJewelers.com, order through our catalogue or on our telephone order line to purchase any product, we collect some of your personal information like your address, payment details, sometimes your DOB or date of anniversary to send you special offers. We have compiled our privacy policies here and if you have any questions please feel free to contact our customer services department by email at info@JBFineJewelers.com or by telephone at (832) 886-6860.

Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in JB Fine Jewelers.

What Information do we collect?

When you visit JBFineJewelers.com and register using your e-mail ID, and later while doing a purchase provides your address and telephone number, all the information is stored in a secured manner in our server.

Is the information which I am submitting secure?

JBFineJewelers.com uses the personal information you submit for the following purposes:

-  To provide you on time delivery of the products and services which you have requested for.

-  To process your particular orders and send the merchandise to your requested location.

-  For our marketing and promotional purposes. However we never sell your data to any third parties. It is only to launch some promotions based on an area and
   purchase history of the customers of that area.

-  We only reveal this information to any third party whom we have engaged in providing services to you. However we have stringent screening policies which ensure
    that your data is secured and our regular audits are conducted to curb any malpractices.

How do we protect your e-mail Id, address and phone numbers?

-  Whenever we collect any personal information from you, your privacy is respected and the information provided to us, is protected. We do not resale, or share the
    information; you submit on our website, with any third party or organization or allow them to use your data to run any promotional activities.

-  We do not share your email address and postal address with any third party, or send you an email, unless it is related, to the processing of your order.

-  If you opt to receive our promotional offers, then we send our regular marketing information to you. You may choose to opt out of it anytime.


Security: Is it safe for me to use my credit card/ debit card for my purchase?

-  We do not store any credit card or order information on our secure website server. Since we do not store any of your financial information, you may be rest assured
    about the privacy and security of your credit and debit cards. We download all orders and payments related Information to our physical location via secure
    connections. Your data is encrypted by the Payment gateway system which you have used like Visa/PayPal.

-  Information regarding our customers who choose to login with a username and Id is stored in a secure location on the website. Every time you wish to make a
   purchase, you have to manually input the payment information.

How do we process your orders and payments?

-  We verify all the orders, and their related information, including phone numbers, street and I.P. addresses etc. for the security of all our customers. We also verify
    that the person, who placed the order, is the authorized account holder of the card account and there is no misuse of the payment process.

 - In rare cases, if we find any information mismatch, we might contact you. If there is any information which is input incorrectly on the order form, we try to correct it
   to minimize delays and errors. 

 - For accounting and legal purposes, we do store all copies of invoices, physically and digitally. In order to protect your privacy and Identity related to the card
   account, we do not store, archive or download the CVV2 Numbers on the credit card accounts.

Consent

By providing information on JBFineJewelers.com you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy. You may withdraw your consent at any time by following the procedure described in the Choice/Opt-Out provision in the link mentioned below.

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to JBFineJewelers.com, the system will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information unless you complete the purchase and the order comes to us.

What other data security measures does our website have in place?

In accordance with industry custom, we enforce commercially reasonable security measures which will ensure that all your information stored on our server is tamper proof.  Our physical facilities also ensure the protection against any loss, misuse, or alteration of personal information that we have collected from you on the http://www.jbfinejewelers.com website.


Privacy Policy Updates

Occasionally, JBFineJewelers.com may update its privacy policy and information security procedures. If our privacy and/or information security procedures change at any time in the future, we will post the new changes on our website in order to notify you. In case you want to opt out, please follow the instructions mentioned here.

Access

Upon request, we will inform you of the existence, use or disclosure of your personal information. Please feel free to contact us at any time with any questions or complaints you may have or to edit your personal information or have it removed from our database.

Corporate Information and Affiliations

Address : 3 Sugar Creek Center Blvd, # 100, Sugar Land, TX 77478.

E-mail ID : info@JBFineJewelers.com

Phone number : (832) 886-6860


Please list your affiliations to any organization here.

 

Choice/ Opt- Out

We may send you catalogues or e-mails to inform you of new products, services and special offers. If you would prefer not to be contacted about such special offers, products or services, please notify us of such preference using any of the contact information set forth below. Please be aware that JBFineJewelers.com will honor all opt-out requests.

E-mail Usinfo@JBFineJewelers.com

Call Us(832) 886-6860

Write to Us : 3 Sugar Creek Center Blvd, # 100, Sugar Land, TX 77478.